How to confirm a week on hold

If you have placed an RCI Week on hold and are ready to go ahead and reserve, here’s what you need to do:

Find your Reservation

Select 'TRIPS' from the top navigation to be taken to 'My Holiday Plans'.

Click ‘ON HOLD’ to view the reservations you have temporarily reserved.

Click ‘CONFIRM HOLIDAY’. This will take you through to verify and confirm your booking.

Note, if you no longer wish to keep the resort on hold, just hit ‘RELEASE HOLIDAY’. If you do not confirm your reservation within 24 hours, it will be released back into the exchange system.

Confirm your Reservation

Step 1: Verify Details

Verify your holiday details are correct and then confirm who is travelling. If another guest is holidaying, see ‘RELATED TOPICS’ for more information on adding Guest Certificates. If this holiday is for you, select ‘The RCI member is part of the travelling party’ and hit ‘CONTINUE’.

Step 2: Services and Points Used

If you are booking an exchange week, it’s now time to add exchange protection which safeguards your holiday if you have to cancel or modify your holiday up to 14 days before check-in. Leave the box ticked if you wish to add this. If you do not wish to purchase, simply untick the box. Then hit ‘CONTINUE’.

If you are confirming an Extra Holiday or Late Deal, there will be no services to add at this stage, so just hit ‘CONTINUE’.

Step 3: Payment Information

Enter your payment information using our safe and secure online checkout.

If you’re an RCI Platinum member, don’t forget you can use your Member Rewards towards your transaction before we calculate your remaining balance.

Step 4: Confirm Reservation

Review your complete confirmation details, and tick the box at the bottom of the page to confirm that you have reviewed and agree to the resort’s urgent information. Select ‘CONFIRM’ and your exchange booking is complete.

Remember you can view your confirmation at any time by selecting ‘'TRIPS' from the top navigation bar to be taken to 'My Holiday Plans'.

Happy travels!

Need to cancel? If you need to cancel your Points Holiday reservation within 24 hours of booking, you will receive a full refund. If you cancel after this time, you will not receive a refund.

Remember if you purchase exchange protection, your points balance will be restored in full if you should you have to cancel for any reason, up to 14 days before check-in.