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RCI Help

  • What is an Extra Vacations(sm) getaway?
  • What is the Extra Vacations(sm) getaways cancelation policy?
  • What are Nightly Stays?
  • What is a Last Call(sm) vacation?
  • What is an all-inclusive resort?
  • Do RCI affiliated resorts offer all-inclusive experiences?
  • What can I expect at an all-inclusive resort?
  • What is RCI Cruise?
  • Why should I book with RCI Cruise?
  • Can I use my Points toward a cruise vacation instead of visiting a resort?
  • What’s the process if I booked prior to 10/1/19?
  • Can I take friends and/or family with me on a Cruise vacation with RCI?
  • How do I cancel my cruise?
  • When will my credit card be charged for my reservation?
  • How can I transfer an existing cruise reservation?
  • What are Vacation Homes on RCI.com?
  • How do I find a Vacation Home for rent on RCI.com?
  • How are Vacation Homes different than what's available through a standard RCI timeshare exchange?
  • What is the booking and check-in process like with a Vacation Home?
  • Are there any additional fees that I will need to pay when booking a Vacation Home?
  • Who do I call if I have questions or problems while staying in a Vacation Home through RCI?

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