RCI is committed to providing you flexibility at this uncertain time. You may cancel Points and Weeks reservations for travel within the next 30 days and receive 100% of your Points or Trading Power back for a future reservation.
- No exchange fee will be required if you book a vacation by October 31, 2020 for future travel. Please complete the cancellation form or contact a Vacation Guide via Phone or Chat
- If you have Trading Power or Points expiring and prefer more time to plan or travel, speak to one of our Vacation Guides for additional options
If you would like to cancel and rebook call 1-800-338-7777 (RCI Weeks), 1-877-968-7476 (RCI Points)- Monday-Friday 8AM-8PM and Saturday 8AM-5PM or chat with us on RCI.com
* Please note that hotel, rental car, cruise, and activities cancellation policies are based on the individual provider and are not included in the RCI exchange cancellation policy.
The RCI Customer Care Team is available to answer any questions you may have about your upcoming reservation or how we can assist you further with vacation planning.
You can reach us by:
Phone: 1-800-338-7777 (RCI Weeks), 1-877-968-7476 (RCI Points)- Monday-Friday 8AM-8PM and Saturday 8AM-5PM
In this time of uncertainty we encourage you to review all advisories and recommended guidelines before you travel.